The Drizzle library
Drizzle support guide
Start with the exact task, conversation, or transaction involved so an issue can be traced without guessing.
By Drizzle team
Contact Drizzle
Email samarsheikh001@gmail.com with your account email and the relevant conversation or transaction reference. Describe what happened and what you expected. Do not include passwords, login codes, or full payment-card details. For a purchase refund, read the refund policy.
An output needs a correction
Compare the result with the source photo and name the specific mismatch: color, neckline, label, hand position, movement, or sound. Return to the relevant conversation and request a focused revision. A vague request can change parts that were already correct.
A generation appears stuck
Keep the conversation URL, approximate time, selected workflow, and any visible error text. Refresh once to check the current status before starting a duplicate job. Do not share login codes, passwords, payment-card details, or private API keys when describing the issue.
A payment or credit needs checking
Compare the account balance and transaction record with the relevant job or receipt. Keep the date, amount, and transaction reference. A failed job’s credit adjustment and a refund of a purchase are different events; do not assume one establishes the other.
Useful starting points
Review the FAQ, pricing, and workflow guides. Open the workspace to find the relevant conversation and account information.